Global Satellite Phone Service (GSPS)
• Check if the battery is inserted correctly.
• Check if the battery needs charging. Charging for 20 minutes should provide enough power
to switch the phone on.
• If the battery does not charge it has probably exceeded its usage period and you will need
to replace it with a new one. Buy your battery here.
• Ensure the SIM card is inserted in the phone and is fully provisioned by
BSNL.
• Check you have a valid GPS fix. See ‘Using your GPS location information’ on page 37 User
Guide for more Information.
• Ensure the phone’s antenna is fully extended and you have a clear line of sight to the
satellite. See ‘Connecting to the satellite on page 13 User Guidefor more information. A least two
signal bars are required to make and receive calls.
• If you have less than two bars signal strength, rotate the phone and angle the antenna
until the signal strength increases and you are able to make andreceive calls.
The phone can store a maximum of 20 messages in its memory. If the memory is full, delete a few texts to free up memory for new messages.See ‘Deleting messages’ on page 31 User Guide for more information
• Ensure your phone’s antenna is fully extended.
• Ensure your phone’s antenna is pointed towards the satellite. Press Help for onscreen
guidance. Consult the Inmarsat Coverage map to ensure you are within coverage.
• Ensure there is a clear line of sight to the satellite with no obstacles which could block
the signal. See Connecting to the satellite’ on page 13 UserGuide for more information.
• Press the red key to return to the main screen
• Press the left selection key to go to the menu screen
• Press the centre selection key to open Settings
• Press the down navigation key twice to highlight the Language icon and press the centre
selection key.
• Press the centre selection key and use the navigation keys to highlight the correct
language and press the centre selection key again to change thephone’s language.
• Contact BSNL Customer Care immediately on 1800-425-1957/0120-2755877 and will bar your service to prevent the phone being used.
• The BSNL Inmarsat network has near-global coverage on land or at sea. Your BSNL Inmarsat satellite phone will operate at the standard rates with the Indian territory, and at international call rates outside of the Indian territory. Please refer to BSNL commercial plans for same.
• Isat Phone 2 has an Alert Button feature at the top head of the UT
(covered with red rubber).
• In the MMI menu, the User can configure, one number to call and Up to 10 numbers to send
SMS text.
• When the Alert button is pressed, the phone will:
Automatically dial the emergency number that is already stored. The UT will also display the
GPS location of the phone so the user can inform his/her geo-location.
Send SMS text message to the 10 numbers stored with content of Time Stamp, Latitude, and
Longitude information.
• Yes, you can send and receive SMS messages.
• If this is happening, there are a number of possible reasons. The IsatPhone 2 has extreme weather resistance features including an O-ring around the battery contacts. Sometimes the O-ring makes it hard to get the battery to seat against the electrical contacts. So, try removing the battery. Make sure it is clean. Then put it back into the phone and make sure to push down firmly.
• No, mobile handset cannot be used for GSPS service as GSPS is satellite based service and must require Inmarsat satellite handset to have access of GSPS service in Indian territory.
• Contact BSNL Customer care number.
• Contact BSNL Customer care number and check details at BSNL Portal.