· Ensuring preparing of various speeches/messages/presentations/replies to questionnaire etc. for CMD, BSNL.

· Liaisoning with the office of MOC&IT for various priority references received.

· Processing and monitoring of important papers marked to CMD.

· Organizing various meetings convened by CMD.

· Ensuring management and troubleshooting of email functioning of CMD’s mail ID.

· Ensuring submission of periodic reports from various branches for perusal of CMD.

· Ensuring disposal of various written/ email complaints addressed to CMD and VIP cases being handled in the branch.

· Uploading of messages/ speeches/ DO letters on intranet/BSNL Portal.