• Issue of policy and guidelines for land, buildings, civil structures and real estate management

• Initiate all staff & establishment matters related to HR policies and processes for all civil cadres in coordination with GM (Establishment) – HR and GM (Personnel) – HR

• Manage all affairs related to lands, buildings, rents and taxes on lands

• Manage all affairs of Building Technical (BT) and Building General (BG) cells

• Formulate policy pertaining to rents and taxes on buildings, lands and civil infrastructures

• Manage all matters related to Quality Assurance, Enlistment of Contractors, complaints, work procedure, processing of tenders and all related matters

• Conduct all affairs of Quality Assurance for Civil Wing as a whole

• Manage all affairs related to the Works Section

• Manage all affairs related to Accounts & Contractors section

• Manage the Central Design Cell for civil engineering stream within BSNL – responsible for standardization of latest technology to be introduced in land and buildings asst management

• To deal with policy issues pertaining to total quality management system for the BSNL Civil Wing as a whole.